Web Hosting, cPanel, Plesk, cPanel Help, Plesk Help, Tutorials, Articles » Plesk http://www.totallytech.com Web Hosting Articles, Web hosting FAQ's, Control Panel Help & Updates. Thu, 27 May 2010 03:48:49 +0000 http://wordpress.org/?v=2.9.1 en hourly 1 Where is the Qmail log file located in a Linux Plesk VPS? http://www.totallytech.com/where-is-the-qmail-log-file-located-in-a-linux-plesk-vps/ http://www.totallytech.com/where-is-the-qmail-log-file-located-in-a-linux-plesk-vps/#comments Sun, 17 Jan 2010 10:25:10 +0000 Admin http://www.totallytech.com/where-is-the-qmail-log-file-located-in-a-linux-plesk-vps/ You can find the location of the Qmail log file by viewing the syslog configuration file:
cat /etc/syslog.conf

generally the path to it on a Plesk based CentOS VPS will be:

/usr/local/psa/var/log/maillog

Please note a different control panel may have the logfile in a different location.

]]> http://www.totallytech.com/where-is-the-qmail-log-file-located-in-a-linux-plesk-vps/feed/ 0 Forgot the Plesk password on a Windows Plesk VPS http://www.totallytech.com/forgot-the-plesk-password-on-a-windows-plesk-vps/ http://www.totallytech.com/forgot-the-plesk-password-on-a-windows-plesk-vps/#comments Sun, 17 Jan 2010 10:04:17 +0000 Admin http://www.totallytech.com/forgot-the-plesk-password-on-a-windows-plesk-vps/ ]]> Log into your VPS using Remote Desktop.

1. Click the start menu and select “Run”
2. Enter the following command:

“C:\SWsoft\Plesk\admin\bin\plesksrvclient.exe” –get

]]> http://www.totallytech.com/forgot-the-plesk-password-on-a-windows-plesk-vps/feed/ 0 “Please Wait Loading” pop-up shows continuously while login to Plesk. http://www.totallytech.com/please-wait-loading-pop-up-shows-continuously-while-login-to-plesk/ http://www.totallytech.com/please-wait-loading-pop-up-shows-continuously-while-login-to-plesk/#comments Sat, 16 Jan 2010 12:19:22 +0000 Admin http://www.totallytech.com/please-wait-loading-pop-up-shows-continuously-while-login-to-plesk/ In order to fix this issue you will be required to disable magic_quotes_runtime and magic_quotes_sybase in the Plesk control panel PHP configuration file “/usr/local/psa/admin/conf/php.ini“.

These options have to be Off by default:

magic_quotes_runtime = Off
magic_quotes_sybase = Off

You can now restart Plesk and check.

]]> http://www.totallytech.com/please-wait-loading-pop-up-shows-continuously-while-login-to-plesk/feed/ 0 Enable passive mode for FTP in Plesk Panel http://www.totallytech.com/enable-passive-mode-for-ftp-in-plesk-panel/ http://www.totallytech.com/enable-passive-mode-for-ftp-in-plesk-panel/#comments Mon, 23 Nov 2009 06:24:18 +0000 Admin http://www.totallytech.com/enable-passive-mode-for-ftp-in-plesk-panel/ Enable passive mode for FTP in Plesk Panel

Log in as “root” to the server.

Edit the ProFTPD configuration file.

1. Issue the command vi /etc/proftpd.conf
2. Add the following lines anywhere within the [Global] section:

PassivePorts 49152 65534

3. Save the file

Log in to Parallels Plesk Panel as “admin”, go to Modules > Firewall, and click Edit Firewall Configuration.

Click Add Custom Rule.

Specify the following:

1. Rule name
2. Direction: select Incoming.
3. Action: select Allow.
4. Ports: in the Add port input box, enter the value 49152-65534. Leave the TCP option selected, and click Add.
5. Click OK.
6. Click Activate, and then click Activate again.

]]> http://www.totallytech.com/enable-passive-mode-for-ftp-in-plesk-panel/feed/ 0 Plesk Retrieve keys – open or save ‘key_update.php’ http://www.totallytech.com/plesk-retrieve-keys-open-or-save-key_updatephp/ http://www.totallytech.com/plesk-retrieve-keys-open-or-save-key_updatephp/#comments Thu, 19 Nov 2009 05:35:46 +0000 Admin http://www.totallytech.com/plesk-retrieve-keys-open-or-save-key_updatephp/ Plesk Retrieve keys – open or save ‘key_update.php’

The plesk license key can be retrieved via plesk control panel

Plesk >> Server >> License Management >> Retrieve keys

Sometimes, when you click on “Retrieve keys”, you will get a download prompt to open or save the ‘key_update.php’ file.

Check the log file /usr/local/psa/admin/logs/httpsd_error_log

In case you get the error “xmlrpc_client.c:675: assertion failed”,

Restart Plesk Control Panel to perform correct startup configuration.

# /usr/local/psa/admin/bin/httpsdctl stop
# /usr/local/psa/admin/bin/httpsdctl start

# /etc/init.d/psa stop
# /etc/init.d/psa start

]]> http://www.totallytech.com/plesk-retrieve-keys-open-or-save-key_updatephp/feed/ 0 Service Unavailable message while accessing Plesk. http://www.totallytech.com/service-unavailable-message-while-accessing-plesk/ http://www.totallytech.com/service-unavailable-message-while-accessing-plesk/#comments Mon, 09 Nov 2009 11:36:27 +0000 Admin http://www.totallytech.com/service-unavailable-message-while-accessing-plesk/ If you get the message “Service Unavailable” while accessing Plesk:

Check the EventViewer – Open Administrative Tools >> Event Viewer.

There if you see the following W3SVC-WP (IIS6) error messages:

Could not load all ISAPI filters for site/service. Therefore startup aborted.
OR
The HTTP Filter DLL C:\Program Files\Helicon\ISAPI_Rewrite3\ISAPI_Rewrite.dll failed to load. The data is the error.

To fix this, all you need to do is -

1. Remove filter from IIS manager:

IIS >> Web Sites >>Properties >>ISAPI filters

2. Disable that filter in Web Server Extensions.

3. Restart IIS

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